SHIPPING POLICY
Please check out our obligation of shipping as below:
Preparation and Standard Delivery times
Please keep in mind that your package’s Estimated Arrival = Preparation + Shipping time.
Unite: Working days
Latvia: 1-2 days
Baltic States: 2-3 days
Europe: 7-14 days
* Special Note:
Once your order is ready to be shipped out, an email with tracking information will be sent to you. Kindly monitor your inbox to see your tracking number and you can follow the package all the way home.
With busy special occasions including (but not limited to) Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day and Halloween or Christmas, packing and delivery time might extend a few days longer. Our cut-off times should be publicly shown on our website. We do not guarantee the on time arrival or take responsibility for late delivery of orders placed after cut-off dates.
Shipping Fee
Shipping fee will be calculated at checkout. It depends on the shipping location and items’ weight.
You may need to pay extra when your order has to go through custom.
Delivery Areas
Please note that we will not be able to ship your order to the address if a correct postal address is not provided, or to multiple addresses at the same time. If you wish to send each item to different addresses, please place separate orders.
Otherwise, the items will be returned to the sender. Velokurjershop.lv is not responsible for failed deliveries due to incorrect or insufficient delivery information.
If you wish to change your delivery address, please contact us in advance—at least 1 day before the shipping date. Changing the delivery information on the shipping day may not be possible.
We might attempt to contact you to get your confirmation if there are problems with your shipping address like wrong city/state spelling or incorrect ZIP code. Kindly note that we cannot guarantee the on time delivery of your order in these scenarios.
Thank you for choosing Velokurjershop! If you need further information or assistance, please contact us via email at velokurjershop@gmail.com or fill out the form at https://velokurjershop.com/pages/contact-us.